In this week’s TMD I am coming to you from Pensacola Beach, Florida. Since I am taping on New Year’s Day, today’s topic of conversation is about setting 2022 goals.
Clarity Equals Success!
I have to admit that I am not a big fan of New Year’s resolutions. I am a big fan of setting written goals.
The way we like to do it at Kaizo and Kaizenovate is to set the goal, the big audacious goal, and break it down into quarterly rocks. So, every 90 days we build towards that goal we want to achieve for the year.
Within those 90-day rocks ask three to five HOWs. For instance, if we want to increase our new patients at Kaizo by 20%, howare we going to do that? The answer may be, I am going to build a sales and marketing strategy. And howare you going to do that? I am going to set up a meeting with my team and ask everybody to bring their best three ideas to build the sales and marketing strategy to increase new patients by 20%.
I just asked HOW a few times but you can drill even deeper. When your team gets together and you set your goals for 2022, make sure that you ask them, they ask themselves, and you ask yourself the three to five HOWs. When you do that, you will get very clear on howyou are going to accomplish a goal. Clarity equals success!
It’s going to be a great year!
Head over to our Facebook page and let us know what are your 2022 goals.
For this week’s TMD and the last one of 2021, I thought we would have some fun with a blooper compilation video.
Bloopers and Bleeps
Today is the last TMD of the year. So I thought we’d have some fun. Manal, our digital marketing rep, put together a fun little video for you.
In this two-minute drill, I just want to wish you all a happy and healthy holiday season. I also want to thank you so much for being our customers and going on this journey with us, there is so much to look forward to in 2022. I can’t wait to do this with you all and I am so happy and thankful that we are on this journey together.
Have a great holiday season and I’ll talk to you all in 2022.
If you need help reach out. Head over to our Facebook page and let us know about your 2022 resolutions.
This week I am coming to you from Huntington Beach, California. I was here this weekend because we were celebrating my father’s 90th birthday. And so, today’s topic of conversation is about recognition.
Recognizing him! Appreciating him!
We were in Huntington Beach, California this weekend. It was great. We celebrated our father’s 90th birthday. We had a great birthday dinner and got to spend a lot of quality time with him. One of the best memories of this weekend was being able to sit at the dinner table and everybody going around the table and just recognizing him, appreciating him for the great man that he is.
I really wanted to focus on one thing, his inner strength! The man has tremendous inner strength. He survived esophageal cancer, not many people do that, he survived prostate cancer, and he survived COVID at 89, almost 90 years old. I wanted to look him in the eye and recognize him and tell him how much I appreciated that about him, and what a great example it sets currently and will set for the rest of my life. It was a great moment. I’ll never forget it. I’ll also never forget the other great things that were said about him around that table.
In fact, the theme around today is recognition. We’re in the holiday season, let’s make sure that we recognize the ones that we love, and also at work, it’s really important to recognize the great teams that we have, the great people that we have who help us move our mission and our vision forward.
What’s really interesting is what are the most important questions on an employee engagement survey? The really most validated employee engagement survey is called the Q12. The question is, I have received recognition from my boss in the last seven days. So, if you haven’t appreciated someone in the last seven days, either in your personal life or in your professional life, do it! It will make them feel good. It will make you feel good and you will just live a healthier, happier life that way. So, the theme this week is all about recognition.
Enjoy the holidays, Merry Christmas, happy holidays.
If you need help reach out. Head over to our Facebook page and let us know about a time you recognize the ones that you love!
Two Minute Drill: I Let My Emotions Get The Best of Me
Today’s topic of conversation is fallibility, self-awareness, and vulnerability. So Friday I had kind of a rough day. Listen to this week’s Two Minute Drill to hear what happened, how I handled it, and what I learned.
Fallibility, self-awareness, and vulnerability
So Friday I had kind of a rough day. I had a fair number of things that were not going the way I would like them to go. Toward the end of the day, an email came across my desk and I reached out to one of my leaders and I was definitely not my best self. I let my emotions get the best of me and I was fallible.
I didn’t handle the conversation well at all.
The self-awareness came in the middle of the conversation where I realized I am not doing a very good job and because I’m not doing a very good job, I can’t really help my leader very well. And so, I became self-aware and at that point, I did end up apologizing. I think that was positive because this person understood that I recognized I wasn’t being my best self and at the same time I still felt bad even after the conversation.
So, what is the one thing I can do moving forward to make sure that I don’t go down that road again? The main thing is to make sure that I don’t act immediately. My tendency is to do that, and I’ve been fairly good over the years at preventing that from happening but on Friday when all the sh*t was hitting the fan I just didn’t do it very well.
So, I think when it comes to any help this can provide you, I would say make yourself aware of those times when you react in not the best way. Find ways to be more aware of them and then if you need to, say you’re sorry because people for the most part (even though sometimes they won’t forget) they will forgive.
So fallibility, self-awareness, and vulnerability, that’s the message for today’s TMD. I’m going to work on being a better person and a better leader this week. What are you going to work on this week? Head over to our Facebook page and let us know.
Don’t forget, we are hosting a webinar today, December the 14 at 1:30 PM Eastern time. Sign up and reserve your spot to check it out so you can position yourself for the greatest amount of success in 2022.
Today’s topic of conversation is all about organizational planning for success. In this week’s TMD I’m asking you three important questions to gain traction and move your practice forward in 2022.
The three W’s For Your 2022 Success
First, I’m going to ask you to ask yourself three important questions.
Question number one: What is the one most important thing I learned from 2021 as it relates to moving my practice forward?
Question number two: What’s the one most important thing I must get done in 2022 to call it is a success?
Question number three: What are the resources that I am going to need, or are required, in order for me to achieve this one most important thing in 2022?
That is step number one. Make sure to answer those questions.
Step number two is about reviewing the answers with your team in an annual planning session meeting.
Finally, step number three is ensuring that you’ve got regular meetings. Same time, same day, same agenda throughout the year 2022. I can’t tell you the number of chiropractors that I have spoken to over the years that don’t do regular meetings with their teams. I know sometimes meetings can be a waste of time, but when they’re done the right way, they can be incredibly impactful and give you traction to move your practice forward.
I will be talking about this in much greater detail on my webinar on December the 14th at 1:30 PM Eastern time. Sign up and reserve your spot to check it out so you can position yourself for the greatest amount of success in 2022.
If you need help reach out. Head over to our Facebook page and let us know if you answered the three Ws for your 2022 success.
In this week’s TMD I am coming to you from the Martin Luther King Jr. Memorial in Washington, D.C. Today’s topic of conversation is inspired by a recent LinkedIn post I read about unconscious bias.
I came across a post on LinkedIn and loved it, it was about unconscious bias. I sent it to my entire team, and asked them to think about the biases that they may not consciously recognize, and what are the steps they can take to drive greater emotional intelligence. This is important because it makes us better people, but it also holds us accountable for taking care of others in our practices.
Therefore, we will do a better job identifying how we can best support the needs of our patients by being aware of these biases and improving our emotional intelligence.
I recently heard of two different studies, one in 2004 and the other one in 2017 that showed that those with a “Caucasian” name are more likely to be called back during their hiring process for roles they are less qualified for compared to people with an “ethnic-sounding” name. That’s wrong! It uncovers what the unconscious or even conscious biases are in the workplace. At the same time, those who made those hiring decisions are likely to be missing out on incredible talents.
When you think about how you build your team and interact with your patients, I want you to start identifying those areas of opportunities to improve your emotional intelligence and uncover those blind spots, those unconscious biases that we all have in order to be better providers, better people, and better positive impact givers.
Coming to you from Washington DC. Have a great week, guys.
If you need help reach out. Head over to our Facebook page and let us know how you improve your emotional intelligence.