TMD: My Journey with Giving Feedback

TMD: My Journey with Giving Feedback

by | Sep 19, 2023 | Blog

Two Minute Drill: My Journey with Giving Feedback

What’s up Kaizenovators, Happy Tuesday Two Minute Drill. Today’s topic of conversation is Feedback. I’m coming to you from the Washington Reagan Airport. I’m about to fly to Denver to hang out with Cat. Cat is our Director of Integrated Operations. I’m looking forward to having an all-day strategy session with her, providing feedback, and also receiving some in return.

 

 

Giving Feedback

 

Feedback is a crucial responsibility that we have as leaders.

Today, I gave feedback to an individual on my team. It didn’t go very well, and I drew three lessons from that experience.

First, when you see body language that doesn’t align with where you want the conversation to go, address it. Just say, “Hey, it seems like maybe you’re not agreeing with or responding well to the feedback I’m giving you. Tell me more.”

Sometimes, you have to agree to disagree. You can offer feedback, but if someone isn’t receptive, there’s only so much you can do.

Lastly, don’t let a negative response or someone’s resistance to feedback deter you from offering it again in the future. It can be challenging to engage in these conversations, but we, as leaders, must persevere. Continue to provide feedback, receive it, and find ways to improve.

At the end of the day, if someone’s not open to feedback, it doesn’t mean you should refrain from giving it to them or anyone else. Feedback is essential for achieving goals, reaching objectives, and ensuring the entire team succeeds.

I’m off to Denver and then to Las Vegas with UAC, the Ultimate Achievers Club—a fantastic group of chiropractic entrepreneurs I’m thrilled about.

That’s this week’s Two Minute Drill. You guys have a great week. See you all next week.

 

Your questions and feedback are always welcome and appreciated!
Connect with us on Instagram or email us at [email protected]

TMD: 40 Years of Friendship

TMD: 40 Years of Friendship

by | Sep 12, 2023 | Blog

Two Minute Drill: 40 Years of Friendship

What’s up Kaizenovators, Happy Tuesday Two Minute Drill. Today’s topic of conversation is friendship. This past weekend, seven friends of mine and I, who I’ve been friends with for 40 years. We spent time in the mountains in New York, hanging out, catching up, eating some good food, drinking some good wine, having some cocktails, and just being together and sharing what’s been going on in our lives for the past year.

 

 

The Joy of Reconnecting

 

We pretty much do this every year, and it’s just a great experience to reconnect with our friends in person, spend time, and share.

Research shows how important close friendships are. They improve our happiness and our mental well-being. They actually help to improve our overall health.

There’s some research that shows that people who have strong friendships do better financially as well. Now, that’s not the reason I have these strong, close friendships, but it is a nice little perk at the end of the day.

Here’s my call to action for you: if there’s a friend of yours that you haven’t kept connected with within the last month, two months, or year, reach out, make that call, send that text, shoot over that email. Because reconnecting with your friends is a really important way to improve your overall happiness and your life.

So, reach out, don’t think twice about it. Reach out and reconnect with your friends.

That’s this week’s Two Minute Drill. Make sure that if you have any comments, share them on social and not just independently send texts to me like you did last week when I did my whole computer Mac thing.

Share with others so that others can reconnect as well. You guys have a great week, and I’ll talk to y’all next week.

 

Your questions and feedback are always welcome and appreciated!
Connect with us on Instagram or email us at [email protected]

TMD: The Big Mac Mistake

TMD: The Big Mac Mistake

by | Sep 5, 2023 | Blog

Two Minute Drill: The Big Mac Mistake

What’s up Kaizenovators, Happy Tuesday Two Minute Drill. Today’s topic of conversation is “big mistake.” I tend to be a little rough on some of my accessories, my computers, my phone, and sometimes even my car. My Lenovo lasted me a good long time, but it started to come apart.

 

From Mac to PC

 

I don’t really know what happened, but it got all jacked up and the back was coming off. I used it for as long as I possibly could, and then I was like, “I need a new computer.”

So, my very good friend, Mr. Brad Cost, suggested I get an Apple. He’s been telling me to get a Mac for a long time.

I bit the bullet! My phone is an iPhone, so I thought, “It’s got to be great, right?” I love my iPhone.

I bought the Mac, and I will tell you that it might be one of the biggest mistakes of my life! The amount of frustration I have with this computer is beyond measure.

There are things that I just couldn’t do, not because I didn’t try, not because I didn’t hit all the shift keys and all that nonsense, but because, literally, software on the Mac does not work the same as software on a PC.

It’s just the way it is! This past weekend, I decided to cut my losses, and then I went and got the Samsung Galaxy Computer.

I’ve never had a Samsung before, but I figure anything is better than that damn Mac.

The lesson learned is that sometimes you take a chance and realize you didn’t make the right decision. So, you cut your losses, make a new decision, and get back in the game.

That’s what I did. I got back in the game with PCs.

That’s this week’s Two Minute Drill, you guys. Hope you had a great long weekend, and I’ll talk to you all next week.

 

Your questions and feedback are always welcome and appreciated!
Connect with us on Instagram or email us at [email protected]

TMD: Lessons from My Chiropractic Journey

TMD: Lessons from My Chiropractic Journey

by | Aug 29, 2023 | Blog

Two Minute Drill: Lessons from My Chiropractic Journey

What’s up Kaizenovators, Happy Tuesday Two Minute Drill. Today’s topic of conversation is the journey. This year, I’ve been asking audiences to fill out a survey when I’m done to let me know how I did. Where did I create the most value? Where could I do better? I also give them the opportunity to ask me any question they want.

 

What I’d Do Differently

 

Over the next several weeks and months, I’ll be sharing some of the questions and the answers. So, here is the first question: “If you had to do your chiropractic journey all over again, what would you do differently?”

Three things came to mind right away. The first is that I would have joined or created a peer group.

I know many of my predecessors and mentors were in peer groups. They met regularly for coffee, drinks, dinner, or breakfast, and I know that they built lifelong friendships that way.

I wish I had done that much earlier in my career. I believe connecting with others and sharing struggles and challenges would have helped both me and them significantly.

The second thing I would have done differently is to invest in formal business education sooner. Ten years into practice, I almost went bankrupt. I had to rethink everything I was doing as it related to running the practices, and I got a formal education at the University of Pennsylvania.

That was a great experience that changed my life. Reading books, going to conferences, and really learning about business infrastructure were important parts of my journey. I just wish I had started much earlier.

Lastly, I wish I had understood how to bring the right people onto the bus earlier. Make sure they’re in the right seat, doing the right work, at the right time, and in the right way to create the culture I intentionally wanted.

I didn’t even know what the word “culture” meant when I first started in practice.

So, I really should have thought more about who was going to be part of our team to achieve our mission. Instead of just needing roles to be filled—like a front desk person or an insurance person—I should have been more intentional.

Getting involved in peer groups earlier, investing in formal business education earlier, and being more intentional about team composition are things I wish I had done better and sooner. But alas, this is my journey.

This is how I’ve learned, and I hope to share this information so that you can learn faster than I did.

That’s this week’s Two Minute Drill.

You guys have a great week, and I will talk to you all next week.

 

Your questions and feedback are always welcome and appreciated!
Connect with us on Instagram or email us at [email protected]

TMD: Getting in the Game

TMD: Getting in the Game

by | Aug 22, 2023 | Blog

Two Minute Drill: Getting in the Game

What’s up Kaizenovators, Happy Tuesday Two Minute Drill. Today’s topic of conversation is AI as an Artificial Intelligence. This past weekend, I taught three courses on AI at the Florida Chiropractic Association, The National Convention, it was a great event. Got to hang out, and spend a lot of time with friends.

 

Artificial Intelligence

 

One of the things that I really observed in teaching AI to these classes is that people are afraid. They’re afraid of change. They’re afraid of this new technology. They’re just afraid of getting in the game. This week’s TMD is all about getting in the game.

AI, I can promise you will deliver three really important elements of value for you.

One, it will make you more efficient. I’ve used these tools now for months. My team and I have been way more efficient and able to do many different things like creating content, creating training videos, and creating training documents. We’ve just been able to be more efficient.

Two, it’s going to help you tap into your creativity. We are only at the limits of our own creativity when using these tools. You’re actually going to learn how to become more creative with the use of AI.

Then lastly, that third really important element is that I promise you, you won’t get left behind.

If we’re getting comfortable using these tools, then more tools coming out every single day will be a lot easier for us to adopt and help them improve our lives.

Again, you are going to be more efficient, you’re going to tap into creativity and you are going to not get left behind.

There is a great website called Futurepedia.io, sign up for it and every single week in your inbox you’re going to get all the new AI tools that are being developed.

That’s this week’s Two Minute Drill guys. Don’t be afraid of AI dive in, get in the game, and I promise you it will make your life better.

You guys have a great week. Talk to you all next week.

 

Your questions and feedback are always welcome and appreciated!
Connect with us on Instagram or email us at [email protected]

TMD: Rethink, Rebuild, Restart

TMD: Rethink, Rebuild, Restart

by | Aug 17, 2023 | Blog

Two Minute Drill: Rethink, Rebuild, Restart

What’s up Kaizenovators, Happy Tuesday Two Minute Drill.Today’s topic of conversation is Rethink, Rebuild, Restart. I remember listening to this book many years ago, Jack: Straight from the Gut. It was Jack Welch’s book, and I remember him talking about the fact that great companies go through change, disruption, and upheaval about every five years.

 

The Rethinking Pathway

 

That change is necessary because one thing that’s constant is change. Change happens in the environment around us and therefore great companies must adapt.

Over the last several weeks, I’ve gotten a lot of feedback from my direct reports. It only takes one conversation, and one comment to start you going down the rethinking pathway.

When you have those conversations and when you’re getting feedback, real honest, open feedback, you can then think about how you rebuild what you’re doing, and how you can make it even better than where you are today.

I will tell you, don’t take for granted that your people are being open, like fully open with you 100% of the time. In a leadership role, many times, even though you’ve built great trust and great relationships, your team may not feel fully comfortable expressing how they truly feel.

When you start to get that feedback dig deeper and get as much information as you can so that you can then restart what you’re doing and create an even better environment for your people and a better company for your customers and your strategic partners.

So that’s today’s Two Minute Drill Rethink, Rebuild, Restart.

Make sure you’re getting really open and honest feedback from your team so you can do those three things and move forward with your personal and your company’s mission.

Have a great week you all!

For those who are at FCA this weekend, I can’t wait to catch you all there. We’ll have an amazing weekend!

 

Your questions and feedback are always welcome and appreciated!
Connect with us on Instagram or email us at [email protected]

TMD: Becoming Hall of Famers Ourselves

TMD: Becoming Hall of Famers Ourselves

by | Aug 8, 2023 | Blog

Two Minute Drill: Becoming Hall of Famers Ourselves

What’s up Kaizenovators, Happy Tuesday Two Minute Drill. Today’s topic of conversation is the Hall of Fame. As you can see behind me, there are some pro-NFL helmets, all signed by Hall of Fame players. I’m a big fan of football and, of course, I love watching the Hall of Fame induction speeches.

 

Hall of fame

 

I believe the Hall of Fame induction speeches offer not only great stories about football but also invaluable lessons about leadership and life. Three things stood out to me this past weekend when I watched the induction speeches.

The first one was the concept of grit. All these players had a tremendous amount of grit.

Joe Thomas, left tackle for the Cleveland Browns, for example, played 10,363 consecutive snaps. That takes a tremendous amount of physical, mental, and emotional grit.

The second thing that stood out to me is that all of them were coachable. They all listened, and they were all willing to learn from the people who came before them. The coaches wanted those players to achieve their highest level of success; and they listened and they applied. Because of that, they became some of the 371 best players to ever play the game of football.

Lastly, the concept of self-determination. I love what Darrelle Revis said. He said the competition will always be you versus you. What he essentially was saying is that it doesn’t really matter what’s going on around you.

You have to ask yourself, are you going to be the best version of yourself or not? It’s going to be me versus the lesser version of me. Which version of me is going to win? And that was inspiring.

So again, lessons learned are grittiness, being coachable, and having this concept of self-determination where we can be the best versions of ourselves and be Hall of Famers ourselves.

That’s this week’s Two Minute Drill. You guys have a great week, and I will talk to you all next week.

 

Your questions and feedback are always welcome and appreciated!
Connect with us on Instagram or email us at [email protected]

Navigating The National: 10 Essential Tips for Every Chiropractor

Navigating The National: 10 Essential Tips for Every Chiropractor

by | Aug 3, 2023 | Blog

 

Navigating The National: 10 Essential Tips for Every Chiropractor 

The National by FCA is more than a conference – it’s a goldmine of opportunities for chiropractic professionals eager to learn, grow, and network.

We have curated a list of 10 tips to ensure you tap into its full potential, Let’s dive in:

 

10. Learn about the Chiropractic Future Strategic Plan

Since 2019, the chiropractic profession has created and has been executing the profession’s first-ever strategic plan. Attend the opening session on Friday and hear all about it!

9. Be Clear About Your Practice Goals

With an array of educational content and vendors, FCA National is a goldmine of resources. But to gain maximum value, clarity on your practice goals and needs is crucial.

Craft a list before the event to help you focus on relevant content and vendors that can help in reaching those objectives.

8. Schedule a Post-Event Team Meeting

The wealth of information you’ll gather at FCA National needs proper organization and application.

Schedule a team meeting after the event to discuss your learnings and chart a course for achieving your goals. This ensures the benefits of the conference extend beyond its duration.

7. Develop a Note-taking Strategy 

To remember critical points from sessions and interactions, a good note-taking strategy is essential.

Whether you prefer a notepad or computer, ensure your chosen method is convenient and efficient. Your notes will serve as valuable reference material for driving practice success.

6. Optimize Your Team’s Presence: 

If you’re bringing team members, plan your schedule and assign different activities to each person.

This “divide and conquer” approach guarantees extensive educational exposure and more substantial takeaways.

5. Give yourself time to check out all the vendors

Each year the FCA brings in amazing vendors that support our practices and the profession.

Set aside sufficient time to explore offerings from various vendors. These innovative products and services can provide the needed boost for your practice.

4. Network, Network, Network:

The National isn’t just about learning; it’s also about connecting. Maximize networking opportunities at meal times, social events, and between sessions.

These interactions can spark collaborations, idea-sharing, and lasting professional relationships that can have long-term benefits for you and your practice.

3. Pre-Plan Your Sessions

Some sessions at FCA National fill up quickly. To ensure your seat at your desired sessions, plan ahead and register early.

2. Attend the workshop on the Four Secrets of AI and Massive Practice Success

This workshop is designed to help those next-level thinking chiropractors grow their minds and their practices. Chat GPT, anyone? Not all prompts are created equally!

  1. Go to The Rocks Bar and let loose and mingle

It’s always a great time and it’s a fantastic way to connect with other like-minded chiropractors. Dr. Jay will see you there!!!

Learn More about the Four Secrets of AI and Massive Practice Growth

Stay connected with us on Instagram or email us at [email protected] for any questions.

TMD: The Power of I’m Sorry

TMD: The Power of I’m Sorry

by | Aug 1, 2023 | Blog

 

Two Minute Drill: The Power of I’m Sorry

What’s up Kaizenovators, Happy Tuesday Two Minute Drill. Today’s topic of conversation is, I’m sorry. I am here in the beautiful Downtown Branson, Missouri. I’ve always wanted to come here and I was here for the Missouri Chiropractic Physicians Association meeting – a truly great event.

Saying ‘I’m Sorry’

 

First and foremost, I’m sorry for not delivering my TMD to you last week. I was behind and it’s not the first time that I’ve missed. I just want you guys to know that I recognize that I missed and I’m sorry for that.

The second thing that I wanted to share about, “I’m sorry”, is that I had to apologize to Manal, who does all the work behind the scenes to make these videos and many other things that you see online.

In fact, all the things that you’re seeing online about our company, about me, she’s the one who makes it happen. I had to apologize to her as well because I’m late and I’m late a lot.

I had to apologize to her because I think those two words, “I’m sorry”, are important. Then, I have to work hard to make sure that I don’t do it again.

Today is actually Saturday, and I’m taping this early so she has it and she doesn’t have to worry about my TMD even though she always does it with literally a smile on her face or a smile emoji.

Those two words, “I’m sorry”, can go a really long way when you recognize as a leader that you’ve made mistakes, you’re owning up to them, and you’re recognizing that they’re negatively affecting other people.

If you’re recognizing any kind of mistake that you’ve made in your life, “I’m sorry”, can go a very long way, whether it’s with your coworkers, whether it’s with your friends, or your family.

So, that’s this week’s TMD, guys, from downtown Branson, Missouri.

You guys have a great week and I’ll talk to you all next week.

 

Your questions and feedback are always welcome and appreciated!
Connect with us on Instagram or email us at [email protected]