Kaizenovate Blog 

Two Minute Drill:

Beyond Loyalty: Building a Culture of Openness and Trust

What’s up Kaizenovators, Happy Tuesday Two Minute Drill. Today’s topic of conversation is loyalty. I’ve been thinking a lot about loyalty lately. In recent weeks, we’ve celebrated a lot of anniversaries. One that is 24 years strong, and people who have stayed with me for a very long time. I start to think about what are the reasons why that happens.

Leadership and Loyalty


I believe first and foremost, it’s the character of the people. Some people are just more loyal than others. Loyalty is very important to me. I consider myself a very loyal person, so I try to attract those types of people in my life. 

I think it’s incumbent upon us as leaders to be able to create an environment and a culture of openness, transparency, and communication that helps foster a long-term relationship.  

I had several conversations last week that were not easy, but they weren’t bad conversations. They just weren’t easy conversations.  

My goal is to ensure that the people on my team know that they are free and able to say anything to me. The only way things can move forward positively and issues can be solved is to have open and transparent conversations. 

I always let my team know and reinforce this message that you can say anything to me and it comes without repercussions. I may not always agree, and I may push back, but then there are no repercussions for being honest and open.  

And when we have those conversations and foster that environment of openness, being a good listener is important. People need to feel heard, but feeling heard also means that you’re willing to act when appropriate, given the feedback that you’re getting from the people on your team.  

So, as leaders, hire good, loyal people, foster an environment, with a culture of openness and transparency, and be a good listener, and when people give you feedback, make sure you act when appropriate. So, people don’t only feel heard, they know that they’re heard.  

Guys, that’s this week’s Two Minute Drill. Have a great week and I’ll talk to y’all next week. 

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