Two Minute Drill: My Journey with Giving Feedback
What’s up Kaizenovators, Happy Tuesday Two Minute Drill. Today’s topic of conversation is Feedback. I’m coming to you from the Washington Reagan Airport. I’m about to fly to Denver to hang out with Cat. Cat is our Director of Integrated Operations. I’m looking forward to having an all-day strategy session with her, providing feedback, and also receiving some in return.
Feedback is a crucial responsibility that we have as leaders.
Today, I gave feedback to an individual on my team. It didn’t go very well, and I drew three lessons from that experience.
First, when you see body language that doesn’t align with where you want the conversation to go, address it. Just say, “Hey, it seems like maybe you’re not agreeing with or responding well to the feedback I’m giving you. Tell me more.”
Sometimes, you have to agree to disagree. You can offer feedback, but if someone isn’t receptive, there’s only so much you can do.
Lastly, don’t let a negative response or someone’s resistance to feedback deter you from offering it again in the future. It can be challenging to engage in these conversations, but we, as leaders, must persevere. Continue to provide feedback, receive it, and find ways to improve.
At the end of the day, if someone’s not open to feedback, it doesn’t mean you should refrain from giving it to them or anyone else. Feedback is essential for achieving goals, reaching objectives, and ensuring the entire team succeeds.
I’m off to Denver and then to Las Vegas with UAC, the Ultimate Achievers Club—a fantastic group of chiropractic entrepreneurs I’m thrilled about.
That’s this week’s Two Minute Drill. You guys have a great week. See you all next week.