What’s up Kaizenovators, happy Tuesday Two Minute Drill. Today’s topic of conversation is transactional versus relational. I just got off a call a minute ago with a buddy. Brilliant dude, chiropractor, very successful. He was telling me a story about why he moved from one vendor to another.
Building Relationships
Vendor number one was very transactional while they came out the gates racing hot. Everything was about the transaction. He saw through it initially, and when he got enough of it to say, “you know what, enough is enough!” He needed to move to another company, even though the product was the same. He needed to move to a company where the relationship is. Well, it’s relational.
It just got me thinking about my experiences. I recently took a group of people out to a restaurant, and the waiter was very professional; nice restaurant and very professional. Everything was about the upsell. We just ordered eight sides; he is like, would you like any more sides? I’m like; we just ordered 18,000 sides! Do we need another side? Or we just got a couple of bottles of wine. Would you like another bottle of wine? No, we are good! If the wine runs out, we will tell you.
The flip side of that was I was just at another restaurant last night, and the owner came out and gave us tastings of wine for free at like no charge. Not because he’s trying to do anything other than giving us a great experience and build a relationship to be repeat customers.
I guarantee you that everybody watching this video is pretty much a relational person. But just in case you think about the transaction. First, I would encourage you to think about people and relationships because that matters. That’s what makes our lives richer, and at the end of the day, it makes our bank account richer too, but don’t do it just for that reason.
All right. That’s this week’s Two Minute Drill.
Have a great one. And I’ll talk to you next week.
Your questions and feedback are always welcome and appreciated!
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What’s up Kaizenovators, happy Tuesday Two Minute Drill. Today’s topic of conversation is around sharing and vulnerability. I have been doing these things for a while and started sharing things I did not think I would on these videos. It’s started off a lot around business ideas and has gotten fairly personal.
Let’s Share With the Rest of the Group
I’m continuing to talk about these things because I am getting a lot of responses from people, and I’m so grateful that you guys are responding and you’re thinking about what I’m discussing and getting, to your heart, to your soul. It’s striking a chord.
I love all the messages that I get from you. I get the texts; I get the emails, but I’m asking that you consider posting your thoughts, ideas, and comments on the social channels we post on.
I am asking you to do this because first, we share a lot of things in common. We’re all human, and we all have many trials, tribulations, challenges, and successes. And we should be sharing that with everybody, not just the two-way communication between you and me. Secondarily, we’re building this community of like-minded folks, and we often have the same aspirations, goals, and values. So in that respect, we should be building this community of connection and communication so that we are helping each other because one-to-one communication is cool. I appreciate it, but it’s not the same as somebody receiving a message that I would typically receive privately, but receiving a message where everybody else in the community could see it, hear it, and ultimately benefit from it.
It’s about rising tide. Raising all ships. That’s this week’s Two Minute Drill.
Thank you, guys, so much for your positive comments and your feedback. Let’s share with the rest of the group, just post on the social channel where you watch.
Have a great week, and I’ll talk to you all next week.
Your questions and feedback are always welcome and appreciated!
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What’s up Kaizenovators, happy Tuesday Two Minute Drill. Today’s topic of conversation is failure which is inspired by one of my personal experiences. About seven or eight years ago, I was speaking at the ACA’s National Chiropractic Legislative Conference. It was on a Sunday at 9:00 AM and do you know how many people showed up to that class? Nobody!
Learn From Your Failures
I got up this morning, I’m at the Texas chiropractic association at the Chiro Texpo event. I spoke today, with my good friend Brad Cost. We had a great time and a great crowd.
This morning, I saw the stadium when I looked out the window and I was like, man, Minor Leagues and that brought me back to a point in my career about seven, or eight years ago when I was speaking at the ACA National Chiropractic Legislative Conference. It was on a Sunday at 9:00 AM and nobody showed up to that class. That was a pretty lonely feeling. It was a feeling of complete and utter failure. Nobody knew who I was and my brand didn’t matter. Nobody cared what I was talking about.
I learned how to use that day and that experience to try and hone my speaking skills, my relationship skills, my marketing skills, and my writing skills. So, at some point in my career, hopefully, people would want to at least hear what I have to say, even if they didn’t like or agree with it.
I’m here at this event and I just think about all the hard work that was put in to get me to this point so far in my career, and also all the hard work that I have ahead of me to be, as my good friend, Jeff Lesher would say “even better”.
So, it’s been an incredible journey and I just want you to know that when you fail and you’ve got those lonely moments, think about what you can learn from it and then take action, and when you do good things will happen.
That’s this week’s Two Minute Drill, have a great week.
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What’s up Kaizenovators, happy Tuesday Two Minute Drill. Today’s topic of conversation is outrage and it came to a head for me yesterday. Unfortunately, I was watching the news. I didn’t really realize this had happened, but that there were 13 mass shootings over the weekend and I just became not just outraged but enraged.
Shame on Us
I want you to imagine the scenario, you have two doctors in your practice one doctor is a diversified doctor and the other one is a Gonstead doctor as an example. These doctors believe that their way is the only way, their way is the best way. They’re not willing to cooperate with each other to help patients or to help the practice. When things go wrong, they just point the finger at each other. I’m just curious to know what would you do with these two doctors if you were employing them? Hopefully, you would say I would fire them!
This is a metaphor for not the chiropractic profession but for our country’s government. For way too long, political foes have been pointing fingers at one another, rather than taking responsibility for the problems that our countries face. This came to a head for me yesterday. Unfortunately, I was watching the news. I didn’t really realize this had happened, but that there were 13 mass shootings over the weekend. I just became not just outraged but enraged.
Now I’m a Libra and I can see both sides of this gun argument. We must have the right to bear arms and we must be able to protect the public. I cannot understand why our elected officials can’t sit down and figure this out. I cannot believe that our elected officials continue to address our country’s issues by wordsmithing to keep their votes. I would argue that shame on us for keeping on electing them. Now I don’t care if you’re a liberal or conservative, I don’t care if you’re a Democrat or Republican. I literally do not give a s*** about your political affiliation and it makes no difference to me. However, if you’re an elected official and you’re not communicating and acting in ways that move our country forward and putting what’s best for the citizens at the forefront of your decisions, you need to be fired.
George Washington said, “Let me now take a more comprehensive view and warn you in the most solid manner against the baneful effects of the spirit of party generally.” From Washington’s perspective and judgment political parties eventually, and gradually, “inclined the minds of men to seek security in the absolute power of an individual”. He argues that political parties must be restrained in a popularly elected government because of their tendency to distract the government from their duties, create unfounded jealousies among groups and regions, raise false alarms among the people, promote riots and insurrections, and provide for nations and interests, access to the government where they can impose their will upon the country.
As someone who likes to be solution-oriented and not just talks about the problem, here’s an idea. How about we just abolish the two-party system? How about people get elected based on their merits, their intelligence, their work ethic, and their desire to be completely human-centered? Maybe that’s a good idea, or maybe it’s not a good idea but all I can tell you is that at this point in our country’s evolution, wisdom is not keeping pace with now. As my friend, Jerry Simpson would say, “That’s not a good thing.” So we need people who are wise, who can help move our country in the right direction.
Right now I have no faith in our current elected officials and I don’t give a s*** which party you’re in. There is this week’s two-minute drill. Maybe you all have some ideas about how we can fix the situation. I would love to hear them. So please, don’t you share with me personally, don’t just send me a text, let’s have a conversation about this. I know I’ve gone long today, but thank you for watching and listening to this week’s two-minute drill.
Talk to you all soon.
Your questions and feedback are always welcome and appreciated!
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