What’s up Kaizenovators, happy Tuesday Two Minute Drill! Today I am coming to you from Reagan National Airport. And today’s topic of conversation is about how we can create exponential value for a potential customer.
How to Create Exponential Value for a Potential Customer
Today I am at the Reagan National Airport early Tuesday morning. In fact, the sun is not even out. I am super excited because I am taking a trip to a different place, getting on a plane, getting my bags, and going to a different city to have a great conversation around how we can create exponential value for a potential customer.
My hair is still wet. That’s how early it is. But, I’m really excited! I always push my team and myself to do whatever it takes to find ways to create exponential value. It’s all about value creation first. Anytime you’re dealing with a potential customer and when you create value for others, great things happen.
I am super excited, I can’t wait to get on this plane, I can’t wait to have this meeting, and I can’t wait to have a discussion about how we create exponential value, help patients, help providers, and deliver really meaningful impact for the patients, populations, and providers that we serve.
So, create value, do whatever it takes!
That’s today’s two-minute drill. Send me some great mojo and wish me good luck.
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What’s up Kaizenovators, happy Tuesday Two Minute Drill! Since yesterday we celebrated Dr. Martin Luther King’s birthday, today’s topic of conversation is all about bravery.
Dr. Martin Luther King’s Birthday
So, this is really fitting because yesterday we celebrated Dr. Martin Luther King’s birthday as a national holiday. Fun fact, his birthday is actually January the 15th, however, we celebrated it yesterday.
For me, Dr. Martin Luther King exemplifies bravery. He literally risked his life for the cause of equality, civil rights, and justice. Now, while we are clearly not nearly as far along as a society and humanity as we should be, hopefully, one day we will be, Dr. Martin Luther King is the anchor of that movement of equality, justice, and civil rights. To be that anchor it requires a tremendous amount of bravery. To be that brave, you also have to know the flip side of that coin, which is fear. To be able to overcome that fear mentally, emotionally, physically and show the bravery and the courage that he showed to move the cause forward, is truly remarkable.
It’s really interesting because at least for me, sometimes, we demonstrate bravery and we don’t even know where it comes from. We just somehow react or don’t think, and we do things that are brave. Sometimes, I know there are opportunities where I can be braver and I’m not. This two-minute drill got me thinking about being more aware of those opportunities and finding ways to be braver in my professional life and my personal life. So, this week I’m going to look for those opportunities to overcome my fears and become braver and I would love for you to do the same.
So that’s this week’s Two Minute Drill. Let’s go out there and be brave.
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Don’t miss the opportunity to attend the CEF webinar this Thursday, January 20 at 1 PM EST, AND get all of your questions answered by Dr. Jay.
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What’s up Kaizenovators! It’s week two of 2022 and this week’s topic of conversation is about transitioning from Boss to Coach. Check out this week’s Two Minute Drill to hear what my inspiration for this week’s topic was.
Am I a boss, or am I a coach?
My buddy Larry Fundler, who was a guest on one of my two-minute drills, sent me an email because he just listened to a program that was delivered to him at his company. He took some notes and sent them to me and I love them!
Here are some notes:
A boss leads by directing, by focusing on tasks and outcomes by seldom asking questions, and generally hears but doesn’t really listen.
A coach leads by having open discussions and asking questions by individualizing leadership, focusing on the performance and growth of the employee, and by listening to understand. Employees want to be coached. Employees crave ongoing feedback and communication to be held accountable. They respond positively to transparency from leadership and have the opportunity to learn and grow.
I thought those notes were fantastic. I’ve been in several conversations recently with different practice owners and it’s interesting to hear how different owners respond to different stresses that exist in their world. Some respond more like boss’s, authoritarian, and some really understand the nuances of being a great leader, which ultimately means being a great coach. So, this week, I want you to ask yourself that question: Am I a boss, or am I a coach?
If you’re leaning more towards the coaching side, I would say that you probably have a great advantage over just being someone who is a boss.
Lastly, it is my boy Larry’s birthday today, please give him a shout-out and wish him a happy birthday.
Head over to our Facebook page and let us know if you are a boss or a coach?
Your questions and feedback are always welcome and appreciated!
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In this week’s TMD I am coming to you from Pensacola Beach, Florida. Since I am taping on New Year’s Day, today’s topic of conversation is about setting 2022 goals.
Clarity Equals Success!
I have to admit that I am not a big fan of New Year’s resolutions. I am a big fan of setting written goals.
The way we like to do it at Kaizo and Kaizenovate is to set the goal, the big audacious goal, and break it down into quarterly rocks. So, every 90 days we build towards that goal we want to achieve for the year.
Within those 90-day rocks ask three to five HOWs. For instance, if we want to increase our new patients at Kaizo by 20%, howare we going to do that? The answer may be, I am going to build a sales and marketing strategy. And howare you going to do that? I am going to set up a meeting with my team and ask everybody to bring their best three ideas to build the sales and marketing strategy to increase new patients by 20%.
I just asked HOW a few times but you can drill even deeper. When your team gets together and you set your goals for 2022, make sure that you ask them, they ask themselves, and you ask yourself the three to five HOWs. When you do that, you will get very clear on howyou are going to accomplish a goal. Clarity equals success!
It’s going to be a great year!
Head over to our Facebook page and let us know what are your 2022 goals.
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