Kaizenovate Blog 

Two Minute Drill: I got called out


Well, Dr. Jay got called out by one of his best friends after last week’s TMD. Make sure you listen to this week’s video to hear why.


Setting clear expectations

Setting clear expectations and working with your team to meet and or exceed those expectations is the theme of this week’s Two Minute Drill.

Last week Dr. Jay was called out by one of his very best friends because his two-minute drills were going over two minutes. While he and his friend had good banter back and forth, at the end of the day he was right. Dr. Jay was setting an expectation and then not delivering.

It got Dr. Jay thinking a lot about how he sets expectations with his team and all the coaching he has received to help set clear expectations and then work with the team to meet or exceed those expectations. So, here are three steps that we think you will find helpful.

    • Step 1 – Make sure the expectations you are setting are clear in your mind and you know exactly what you are trying to achieve.
    • Step 2 – Communicate very clearly about that expectation but also discuss with your team the resources that may be required in order to achieve that expectation.
    • Step 3 – Lastly, make sure you gain verbal or written commitment from your team, maybe even in the context of setting a goal. Either way, gain commitment from them so that everyone agrees at the end of the discussion we are all on the same page, we are all rowing the boat in the same direction, and we are all aligned in either meeting or exceeding that expectation.

In summary, be clear with yourself, communicate clearly and understand the resources required, and lastly gain commitment from your team so you can either meet or exceed the expectation that has been set.

Hopefully, Dr. Jay has met your expectation for this week’s TMD. Head over to our Facebook page and let us know what you are going to do this week to set clear expectations for your team.


Your questions and feedback are always welcome and appreciated!
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